Kim Hall

Kim Hall, Director, Ohio Dept of Job and Family Services
Jo Ingles

Since the pandemic began in March, Ohio paid 821,000 regular unemployment claims and 608,000 for federally funded Pandemic Unemployment Assistance to people who don’t normally qualify for jobless benefits. At times, filers have experienced frustration over not being able to file or get questions answered. But leaders of the state agency that handles unemployment says changes are being made to make it more user friendly.

Vitalil Vodolazskyl, Shutterstock.com

The woman in charge of the state agency that administers the unemployment system was on the hot seat yesterday as a panel of state lawmakers questioned her about inefficiencies in the system.